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General
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FAQs:
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Release Notes
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Video Tutorials
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Inside the Claim File
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Optional Features
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Main System Navigation
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Training Courses
General
FAQ
- Characters to Avoid in Directories and Filenames
- Claim failed to assign to Xactanalysis
- Claim(s) Not Showing in the Dashboard Widgets
- Copying Error Messages for CMS Troubleshooting
- Disabling Compatibility Mode in Internet Explorer
Getting Started
User Role Permissions
Clearing Browser Cache
FAQs:
Release Notes
2023
- R.2023-12 Release Notes
- R.2023-11 Release Notes
- R.2023-10 Release Notes
- R.2023-09 Release Notes
- R.2023-08 Release Notes
2022
- R.2022-09 Release Notes
- R.2022-08 Release Notes
- R.2022-07 Release Notes
- R.2022-04 Release Notes
- R.2022-03 Release Notes
2021
- R.2021-11 Release Notes
- R.2021-10 Release Notes
- R.2021-09 Release Notes
- R.2021-08 Release Notes
- R.2021-07 Release Notes
2020
Video Tutorials
Claims
- Add New Single Video Tutorial
- Add New Batch Video Tutorial
- Assign Users Video Tutorial
- Reassign Claims Video Tutorial
- Reopen Claims Video Tutorial
ClickClaims Support
Dashboard
Email Importer
General Information
- Signing Into ClickClaims For the First Time Video Tutorial
- Forgot Username / Forgot Password Video Tutorial
- Page Header Video Tutorial
- Edit Profile Video Tutorial
- Quick Search Bar Video Tutorial
Inside the Claim File
- Summary Tab Video Tutorial
- Prior Losses Video Tutorial
- Policy Tab Video Tutorial
- Deductibles Worksheet Video Tutorial
- Contacts/Claimants Tab Video Tutorial
ISO ClaimSearch
Manage Snippets
Mobile Forms
Mobile UI
Multi-Factor Authentication (MFA)
OFAC
Reports
SMS Text Messaging
Tools
XactAnalysis Exporter
Help
Post-Claim Call Center
- Post-Claim Call Center: Manage Call Center Video
- Post-Claim Call Center: Status Meaning Video
- Post-Claim Call Center: Batch Calls Video
- Post Claim Call Center: Initiating Automated Calls Video
- Post-Claim Call Center: Search Calls Video