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Video Tutorials
ClickClaims video tutorials.
Claims
Add New Single Video Tutorial
Add New Batch Video Tutorial
Assign Users Video Tutorial
Reassign Claims Video Tutorial
Reopen Claims Video Tutorial
View all (13)
ClickClaims Support
Submitting a ClickClaims Support Ticket Video Tutorial
Dashboard
Dashboard - My OPEN Tasks (Accessing My Tasks) Video Tutorial
Dashboard - My New Documents Video Tutorial
Dashboard - Filters Video Tutorial
Dashboard - Widgets Video Tutorial
Email Importer
Email Importer: Sending an Email Video Tutorial
Email Importer: Locating Email and Attachments Video Tutorial
General Information
Signing Into ClickClaims For the First Time Video Tutorial
Forgot Username / Forgot Password Video Tutorial
Page Header Video Tutorial
Edit Profile Video Tutorial
Quick Search Bar Video Tutorial
View all (8)
Inside the Claim File
Summary Tab Video Tutorial
Prior Losses Video Tutorial
Policy Tab Video Tutorial
Deductibles Worksheet Video Tutorial
Contacts/Claimants Tab Video Tutorial
View all (17)
ISO ClaimSearch
ISO ClaimSearch Video Tutorial
ISO Single Sign-On Video Tutorial
ISO Acknowledge Risk Response Video Tutorial
ISO Alert Score Video Tutorial
Manage Snippets
Manage Snippets Video Tutorial
Mobile Forms
Mobile Forms Video Tutorial
Mobile UI
Mobile UI: Accessing Claims Video Tutorial
Mobile UI: Granting User Access Video Tutorial
Mobile UI: Inside a Claim Record Video Tutorial
Multi-Factor Authentication (MFA)
Multi-Factor Authentication (MFA) Video Tutorial
OFAC
OFAC Training Course
Reports
Search Claim Tasks Video Tutorial
Search New Documents Video Tutorial
Claim Reporting Search Video Tutorial
Claim Reporting Grid Video Tutorial
Aging Reports Video Tutorial
SMS Text Messaging
SMS Text Messaging: Configuring Users Video Tutorial
SMS Text Messaging: Configuring Contacts Video Tutorial
SMS Text Messaging: Sending Text Messages Video Tutorial
SMS Text Messaging: Managing Text Message Templates Video Tutorial
Tools
Forms and Letters: Word with Replacement Fields Video Tutorial
Automated Claim Tasks Video Tutorial
Batch Archive / Batch Unarchive Video Tutorial
Application Documents Video Tutorial
XactAnalysis Exporter
XactAnalysis Exporter: Exporting Claims Video Tutorial
Help
Internal/Company Support Submission Video Tutorial
Post-Claim Call Center
Post-Claim Call Center: Manage Call Center Video
Post-Claim Call Center: Status Meaning Video
Post-Claim Call Center: Batch Calls Video
Post Claim Call Center: Initiating Automated Calls Video
Post-Claim Call Center: Search Calls Video
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Pre-Claim Call Center