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What characters should I avoid in file names or directories?
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What should I do if I get an error when uploading a document?
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Last Known Browse Path Not Saving Upon Uploading Documents
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Unable to Upload a Document
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What is the Document Size Limit in ClickClaims?
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What is the email size limit for the Email Importer?
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What is the attachment limit when emailing documents in ClickClaims?
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How do I download files via FTP from ClickClaims?
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How Do I Resolve an AJAX Error When Uploading Documents?
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Unable to Assign a Document for a Specific claim
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Why am I not receiving emails from ClickClaims?
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Why aren't system emails sending out of ClickClaims?
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Retaining Format When Emailing Claim Notes
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Email Did Not Import into ClickClaims From Email Importer
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How do I Setup a Line Item for Sales Tax in ClickClaims?
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Product & Service Item (PSI) Isn't Showing in Claim Note
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Why can't I enter 3 decimal places for IRS mileage rate?
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Vendor Bill Didn't Generate Properly
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Why are the Received Payments Not Syncing to QuickBooks?
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What should I do if a payment or credit was issued to the wrong claim or coverage (TIVA)?
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Why Isn't the Adjuster's Name Showing in the "Commissions" Section of the Claim Note
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Clearing Browser Cache
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Solving Pop-Up Window Issues (Letters, Modules, etc.)
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Setting Your Browser Cache Disk Space
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Why isn’t my ClickClaims page/window loading or displaying correctly?
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Why isn’t my pop-up window displaying?
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How do I refresh my web page?
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How do I test my internet performance/speed when experiencing latency?
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How do I view or manually change my web server?