Post-Claim Call Center
The Post-Claim Call Center’s primary purpose is to automate the outbound call to the insured, to ensure prompt first contact, and to provide the insured with critical information about their claim.
Description This video tutorial discusses how users associated with the Owner or Administrator user role can configure the Post-Claim Call Center in ClickC...
Mon, 9 Jun, 2025 at 8:39 AM
Description This video tutorial in the ClickClaims Post-Claim Call Center series reviews the various call record status meanings. Related Articles...
Mon, 9 Jun, 2025 at 8:39 AM
Description This video tutorial discusses how users associated with the Owner or Administrator user role can manually trigger calls from the Batch Calls qu...
Mon, 9 Jun, 2025 at 8:39 AM
Descriptions This video tutorial discusses how calls are automatically initiated in ClickClaims. Related Articles/Videos Post-Claim Call Cent...
Mon, 9 Jun, 2025 at 8:40 AM
Description This video tutorial discusses how users associated with the Owner or Administrator user role can view and report on call records using the Call...
Mon, 9 Jun, 2025 at 8:40 AM
Description This video tutorial discusses how users associated with the Owner or Administrator user role can manually initiate a call via the Manual Call b...
Mon, 9 Jun, 2025 at 8:41 AM
Description This video tutorial discusses how users associated with the Owner or Administrator user role can manage call records in the "Held Calls&qu...
Mon, 9 Jun, 2025 at 8:41 AM
Description This video tutorial discusses how users associated with the Owner or Administrator user role can manage call records in the "Failed Calls&...
Mon, 9 Jun, 2025 at 8:41 AM