This video tutorial discusses how users associated with the Owner or Administrator user role can manage call records in the "Failed Calls" queue.

Related Videos/Articles

• Post-Claim Call Center (Single Campaign) Article
• Post-Claim Call Center: Manage Call Center Video
• Post Claim Call Center: Initiating Automated Calls Video
• Post-Claim Call Center: Manual Call Button Video
• Post-Claim Call Center: Status Meaning Video
• Post-Claim Call Center: Batch Calls Video
• Post-Claim Call Center: Held Calls Queue Video
• Post-Claim Call Center: Search Calls Video
• "Post-Claim Call Center" Video Training Course