Clearing Browser Cache
Page formatting problems stemming from cached data may occur, and clearing your browser's cache often provides the swiftest resolution, making it the pr...
Mon, 15 Jul, 2024 at 5:38 PM
Solving Pop-Up Window Issues (Letters, Modules, etc.)
Issue: When attempting to create a letter, or launch other pop-up windows within ClickClaims, the user experiences an issue where nothing happens—the expe...
Thu, 22 May, 2025 at 7:40 AM
Setting Your Browser Cache Disk Space
It is helpful to set your browser's cache to only store a minimum amount of information, as to not slow down your internet experience.  Please follow th...
Tue, 3 Jun, 2025 at 10:36 AM
Why isn’t my ClickClaims page/window loading or displaying correctly?
Page formatting problems stemming from cached data may occur, and clearing your browser's cache often provides the swiftest resolution, making it the pr...
Wed, 14 May, 2025 at 1:25 PM
Why isn’t my pop-up window displaying?
Certain actions performed in ClickClaims require a pop-up window.  For this window to display properly, your browser must allow popups from the ClickClaims ...
Wed, 14 May, 2025 at 2:56 PM
How do I refresh my web page?
When you return to a web page you've already visited, it tends to load faster than the first time because your browser has stored a copy of the web page...
Wed, 14 May, 2025 at 2:00 PM
How do I test my internet performance/speed when experiencing latency?
If ClickClaims CMS seems to be running slowly, the latency could be attributed to several possible causes including, but not limited to, a slow or unreliabl...
Wed, 14 May, 2025 at 1:59 PM
How do I view or manually change my web server?
If you are experiencing latency or other issues while working within the ClickClaims CMS application that cannot be resolved by utilizing other standard tro...
Wed, 14 May, 2025 at 1:29 PM