Documents
Your web files will be viewed by numerous users who use a wide variety of operating systems (Mac, PC, and Linux for instance) and devices (desktops, tablets...
Wed, 14 May, 2025 at 1:55 PM
If you receive error message "There was a problem uploading a particular document..." followed by an additional error message "HTTP Error cod...
Wed, 14 May, 2025 at 1:58 PM
When using some versions of Internet Explorer, the last directory you browsed to in order to upload documents is not saving when uploading documents again. ...
Mon, 23 Nov, 2020 at 4:52 PM
There are various possibilities as to why the document is not uploading. The most common culprits are that the document is corrupt, that the document is op...
Mon, 29 Aug, 2022 at 5:33 PM
A document/file must not exceed 750MB in size. Additionally, the upload process will timeout after 45 minutes so when uploading larger files, please ensure...
Thu, 30 Sep, 2021 at 12:44 PM
When sending an email to ClickClaims via the Email Importer feature, files attached to the email must not exceed 20MB each and the entire email itself must ...
Wed, 14 May, 2025 at 3:00 PM
If your ClickClaims site is configured to include both the embedded link and the physical attachment(s) when using the "Email Mode" to email docum...
Wed, 14 May, 2025 at 2:14 PM
Last Updated: 2023-02-10 Contributors: Long Vu Summary This shows how to download files via FTP. Prerequisites Download and Install WinSCP on...
Wed, 14 May, 2025 at 1:24 PM
If you receive an error stating, "An AJAX error has occurred. Unauthorized", when you're attempting to select a value from the "Type&quo...
Thu, 29 May, 2025 at 3:13 PM
Title: Unable to Assign or Acknowledge a Document for a Claim Handled by Another Adjuster Issue: A user was unable to assign a document within the Documen...
Wed, 4 Jun, 2025 at 9:56 AM