If you are experiencing difficulties uploading a file from the ClickClaims user interface or accessing a document that has already been uploaded (via the Email Importer), please note that ClickClaims only recognizes the following file extensions.
If you possess a file that is not currently permitted, please submit a change request, and we will thoroughly examine the possibility of adding that file extension to our list of accepted formats.
Permitted File Extensions
| .3g2 | .3gp | .aac |
| .aif | .amr | .asf |
| .asx | .aup | .avi |
| .bmp | .caf | .cda |
| .csv | .db | .dbf |
| .dbt | .dds | .doc |
| .docm | .docx | .dot |
| .dotm | .dotx | .dvf |
| .eml | .esx | .flv |
| .gif | .htm | .html |
| .iff | .ifo | .jpeg |
| .jpg | .json | .log |
| .m3u | .m4a | .m4v |
| .maf | .maq | .mar |
| .mat | .mdb | .mdi |
| .mht | .mid | .mov |
| .mp3 | .mp4 | .mpa |
| .mpg | .msg | .ods |
| .odt | .pct | .pdf |
| .pict | .png | .ppt |
| .pptx | .pub | .ra |
| .rm | .rtf | .shs |
| .srt | .swf | .tif |
| .tiff | .tmp | .txt |
| .url | .vsdx | .vob |
| .wav | .wma | .wmv |
| .wpd | .wpl | .wps |
| .xlb | .xlc | .xlm |
| .xls | .xlsb | .xlsx |
| .xlsm | .xlt | .xml |
| .xps | .zip |
Related Articles/Videos
- Unable to Upload a Document
- Why Can't I View, Modify, Upload, or Delete Documents
- What should I do if I get an error when uploading a document?
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