A Vendor Bill must meet the following conditions before it will sync to QuickBooks:
- The QuickBooks Web Connector only queries for bills modified within the past 80 days.
- The bill has not yet been synced to QuickBooks.
- The bill doesn't have a status of "Draft" or "Voided" prior to the initial sync.
- The Accounts Payable account has already been synced.
- At least one of the vendor bill's items has not been configured in ClickClaims to map to a QuickBooks service item or account.
- When a new item is created, a help desk ticket must be submitted to ClickClaims Support so that it can be mapped correctly with QuickBooks.
- The related adjuster has not synced to QuickBooks as a vendor.
- If a vendor record is created in QuickBooks (which then syncs to ClickClaims), but then that vendor record is deleted in QuickBooks and a new one created, the ClickClaims adjuster/QuickBooks vendor record will be out of sync and a help desk ticket needs to be submitted to ClickClaims Support.
- If the vendor bill total is manually edited in ClickClaims, that change doesn't sync to QuickBooks. The bill needs to be manually edited in QuickBooks to match it to ClickClaims.