Post-Claim Call Center Video Training Course

The Post-Claim Call Center training course provides a complete walkthrough of the Post-Claim Call Center feature available in ClickClaims. Designed for Owners and Administrators, it demonstrates how to configure, manage, and monitor both automated and manual outbound calls within the post-claim communication workflow. Each video in the series walks through core functions such as initiating calls, managing call queues, and tracking call statuses. The Post-Claim Call Center campaign plays a vital role in keeping insureds informed by confirming the receipt of their claim and providing key details such as the claim number and assigned adjuster.



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