To apply sales tax to an invoice in ClickClaims, a Line Item must first be configured as a "Sales Tax Item" within the Accounting module. Conf...
Tue, 17 Aug, 2021 at 12:52 PM
If a Product and Service Item (PSI) exists in ClickClaims, but isn't an available item to choose from when entering T&E in a claim note record, plea...
Fri, 12 May, 2023 at 11:09 AM
The IRS mileage rate can fluctuate between the hundredth and the thousandth decimal place. ClickClaims does not support the thousandth decimal place due to ...
Wed, 14 May, 2025 at 3:02 PM
If you've created an invoice in ClickClaims and the expected vendor bill(s) didn't generate with the invoice or didn't generate properly, it'...
Thu, 26 Jan, 2023 at 4:08 PM
In order for a received payment issued on an invoice in ClickClaims to synch to QuickBooks, it must meet the following conditions: Payment must have be...
Wed, 14 May, 2025 at 3:02 PM
If a credit or eligible payment has been issued on the wrong claim or coverage in ClickClaims, an authorized user can void the record from the claim's &...
Wed, 14 May, 2025 at 2:23 PM
If the name of the claim's assigned primary adjuster stakeholder isn't automatically populating within the "Adjuster" field, located withi...
Tue, 11 Oct, 2022 at 4:15 PM