To apply sales tax to an invoice in ClickClaims, a Line Item must first be configured as a "Sales Tax Item" within the Accounting module. Conf...

If a Product and Service Item (PSI) exists in ClickClaims, but isn't an available item to choose from when entering T&E in a claim note record, plea...

The IRS mileage rate can fluctuate between the hundredth and the thousandth decimal place. ClickClaims does not support the thousandth decimal place due to ...

If you've created an invoice in ClickClaims and the expected vendor bill(s) didn't generate with the invoice or didn't generate properly, it'...

In order for a received payment issued on an invoice in ClickClaims to synch to QuickBooks, it must meet the following conditions: Payment must have be...

If a credit or eligible payment has been issued on the wrong claim or coverage in ClickClaims, an authorized user can void the record from the claim's &...

If the name of the claim's assigned primary adjuster stakeholder isn't automatically populating within the "Adjuster" field, located withi...