This video tutorial discusses how to configure users to receive text message claim alerts via the SMS Text Messaging optional feature in ClickClaims.
IMPORTANT: The FCC requires your company to obtain express written consent from the recipient as the first step in the opt-in process for outbound text messages. It is the responsibility of your company to obtain and track this consent. The second part of the opt-in process required by the FCC is provided in ClickClaims as outlined below. ClickClaims does not prevent the recipient from starting the opt-in process that's specified below without written consent.
Chapters
- Introduction
- Configuring User from Their User Account
- Welcome Text Message - Opt-In/Opt-Out
- Opting-In
- Resend Welcome Text
- Opting-Out
- Send Welcome as Email to Opted-Out User
- SMS Contact History
- User Search & Report Based on Text Message Status
- Contact Search & Report Based on Text Status
- Contact Us
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