Description
This video tutorial discusses how to configure claim contacts to receive claim alerts via an outbound text message using ClickClaims' SMS Text Messaging optional feature.
IMPORTANT: The FCC requires your company to obtain express written consent from the recipient as the first step in the opt-in process for outbound text messages. It is the responsibility of your company to obtain and track this consent. The second part of the opt-in process required by the FCC is provided in ClickClaims as outlined below. ClickClaims does not prevent the recipient from starting the opt-in process that's specified below without written consent.
Video Chapters
- Introduction
- Configuring Within a Claim Record
- From the Summary Tab
- Welcome Text / Opt-in
- Resend Welcome Text
- Opt-Out
- Send Welcome Email for Opted-Out Contact
- From the Contacts/Claimants Tab
- Contact Us
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